Shipping policy
SHIPPING POLICY
Thank you for shopping with CozyWrap!
PROCESSING TIME
Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing times may be extended.
SHIPPING METHODS AND DELIVERY TIMES
We offer standard shipping on all orders. Estimated delivery times vary by location:
- Domestic (United States): 7-15 business days
- International: 14-30 business days
Please note that these are estimates and not guaranteed delivery dates. Actual delivery times may vary depending on the carrier and your location.
FREE SHIPPING
We offer free shipping on all orders over $60.
TRACKING
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 2-5 business days for tracking information to update.
ORDER ISSUES
If your order has not arrived within the estimated delivery window, please contact us through our store contact page. We will do our best to assist you in locating your package.
IMPORTANT NOTES
- We are not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our control.
- We are not responsible for packages lost or stolen after delivery confirmation.
- Incorrect shipping addresses provided by the customer are the customer's responsibility. Additional shipping charges may apply if a package is returned due to an incorrect address.
- All sales are final. Please refer to our Return and Refund Policy for more details.